Country Mills does offer a 30 day money back guarantee on the products, however, the shipping cost is non-refundable. You must call Country Mills prior to returning an item to obtain a return authorization number or your package will not be accepted and therefore no goods will be refunded. Also, upon receipt of the returned goods, inspection will be made and we will call you if we have any questions regarding the condition of the returned product. All product must be returned in ORIGINAL condition.